App name: Tonic
Version: 1.0.0
Welcome to Tonic support. Tonic helps you organize your vanity products, follow official makeup tutorials, and keep a private beauty diary on your device. This page answers common questions about accounts, features, purchases, and troubleshooting.
For help with Tonic, contact us by email:
Email: Cupcakematcha123@gmail.com
When contacting support, please include:
We aim to respond within a few business days.
Tonic is intended only for users who are 18 years of age or older. If you are under 18, please do not use the App.
After onboarding, you can sign in with Apple or continue with email to create a local account on your device. You may complete your profile with a photo, display name, bio, and age, or skip and update your profile later from the Me tab.
Tonic has four main sections:
Tonic is local-first. Your vanity products, diary entries, tutorial likes and collections, coin balance, VIP status, and profile information are stored on your device. We do not sync your personal beauty data to Tonic servers.
Sign out keeps your data on the device so you can sign in again later with the same account.
Delete account permanently removes your profile, vanity data, diary entries, likes, collections, and related records for that account on the device. This action cannot be undone.
Uninstalling the App also removes local data unless your device backup restores the App container.
Tonic includes optional virtual coins that can be earned through in-app activities such as daily check-in, completing official tutorials, and saving diary entries. Coins can be used inside the App for features such as extra vanity adds beyond daily free limits, unlocking premium tutorials, adding extra diary photos, and exporting diary images.
Coin packs are optional consumable in-app purchases processed through your Platform Store account. Virtual coins have no cash value and are for in-app use only. Once coins are spent, they cannot be restored.
VIP is an optional auto-renewable subscription that provides enhanced in-app benefits, which may include access to premium tutorials without individual unlocks, increased vanity limits and capacity, reduced coin costs for certain actions, unlimited tutorial collections, and additional diary photo slots.
Subscriptions are billed through the Apple App Store or Google Play. You can manage or cancel a subscription in your Platform Store account settings before the next renewal period. If VIP status does not appear after reinstalling the App, sign in with the same store account and tap Restore Purchases on the VIP screen or in Settings.
All payments are processed by the Platform Store. Tonic does not receive your full payment card number. Refund requests must be submitted through the store that processed the charge, following that store’s refund policies and applicable law.
Restore Purchases may restore eligible non-consumable entitlements such as an active VIP subscription linked to your store account. Consumable purchases that have already been used in the App cannot be restored once spent.
All tutorials in Tonic are official curated content provided within the App. You can like and collect tutorials for quick access from the Me tab. Some premium tutorials may require an in-app unlock or VIP access.
If you believe a tutorial should not be shown to you, you can use the report or block options available on the tutorial detail screen.
Photos you add to your profile, vanity products, or diary entries are stored locally on your device. Tonic does not upload these photos to our servers. For full details, see the in-app Privacy Policy.
App stuck or blank screen: Force-quit Tonic and reopen it. If the issue continues, restart your device and make sure you are using the latest available version of the App.
Missing VIP after reinstall: Sign in with the same Apple ID or Google account used for the purchase, then tap Restore Purchases on the VIP screen or in Settings.
Cannot sign in: Check that your email and password are correct. If you previously deleted a demo review account on this device, you may need to reinstall the App or clear App data according to your device settings.
Purchase did not appear: Wait a moment and check your coin balance or VIP status again. Confirm that billing is available on your device. Do not repeat the purchase until you verify whether it already succeeded.
Photos not working: Open your device settings and confirm that Tonic has permission to access the camera and photo library.
Lost local data: Because Tonic stores data on your device, uninstalling the App, deleting your account, or resetting your device may permanently remove your records. Regular device backups are recommended if you want to preserve your data.
For legal information, see the in-app Privacy Policy, Terms of Use, and End User License Agreement.